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Filed under: Blizzard

Zarhym explains Blizzard's player monitoring systems

Zarhym explains Blizzard's player monitoring systems
Senior Community Rep Zarhym has taken to the forums to wax lyrical about the ways Blizzard monitors player behavior in WoW. He's responding specifically to player concerns about the reporting system, and how it doesn't allow a specific option to report griefers who do things like start an encounter in the Raid Finder and then leave. The OP asserts that this indicates that Blizzard just doesn't care about this sort of behavior.

Zarhym steps in to clarify that, firstly, Blizzard definitely cares about that sort of action. They care so much, in fact, that since Wrath of the Lich King, when the Dungeon Finder first appeared, Blizzard has had, and augmented, a system to monitor exactly that sort of behavior. Of course, as with any system designed to automatically punish players, which could potentially be gamed, they can't go into great detail about the workings of the system itself. But what it essentially does is monitor vote-kicks initiated, vote-kicks received, early departures and the like, and penalizes the player with more onerous deserter debuffs and such. Hit the break for Zarhym's post in full.

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Filed under: Blizzard

Are we drowning in patches?

Are we drowning in patches
One of the questions I see asked often is "Are patches coming too fast" and I'm not sure that they really are. Considering that the Dragon Soul patch (4.3) came out almost exactly a year after the pre-Cataclysm patch The Shattering (Patch 4.0) then we're on pace for Patch 5.4 to come out roughly a year after patch 5.0. If we get patch 5.4 in three to four months, which would fit what we've seen with other patch releases this expansion, then we're looking at one more patch per cycle this expansion than last, and both patch 5.1 and 5.3 brought content outside of new raids. So yes, the patch cycle is slightly faster now, but those patches tend to vary between large patches with lots of raid content and smaller patches with quest hubs or PvP changes.

Looking at previous expansions, I was struck by how little the cycle has changed between Cataclysm and the current expansion. The only real difference is that Cataclysm had one patch (patch 4.1) that was a smaller patch with dungeons and world changes, whereas Mists of Pandaria has had two, patch 5.1 and 5.3. (I say smaller, but that's not really an accurate term - it's simply more convenient than typing 'focused on non raid content' over and over again.) So when we talk about the rapid patch cycle of Mists, we're basically talking about one patch.

So, therefore I wondered to myself - why does it feel like we're getting patches fast and furiously? Why do I hear and see people discussing patch burnout and talk myself about feeling totally overwhelmed by patch changes? If, as we've demonstrated, Mists of Pandaria is in fact more or less on par with or at best slightly ahead of previous expansions in terms of patch frequency (to go back to Wrath of the Lich King, patch 3.3 came out roughly a year after patch 3.0, although we then had a full year before Cataclysm) then why does it feel so much faster?

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Filed under: Analysis / Opinion, Blizzard, Mists of Pandaria

Lore updates for the official World of Warcraft site

Lore updates for the official World of Warcraft site
Making sure to keep things up to date as we rush towards patch 5.4, the official site has not remained idle. If you're interested in the lore of the game and what's been going on, there's now three new features to take a look at. There's this synopsis of Patch 5.2's Thunder King storyline, which gives players an outline of why the Horde and Alliance forces are taking part in the operation. Then there's a round up of patch 5.3, explaining the Darkspear Rebellion and the Alliance's intelligence operations in Durotar.

Finally, if you're interested in the lore, there's this new character page which gives you a brief rundown of the various figures of import. Especially nice is that each individual's page has links to related characters and content that can tell you more about them. So head on over to the official site and take a look.

Filed under: Blizzard, Lore, Mists of Pandaria

Review of Dawn of the Aspects

Review of Dawn of the Aspects
On Monday, the fifth and final installment of Dawn of the Aspects, by Richard Knaak, will be available for purchase. For those that have been waiting to download and nab the entire publication in one go, your wait is just about over. For those of us that have been reading since the beginning, it marks the end of what has been, honestly, one of the strangest tales to come out of the Warcraft stable in quite some time.

While I could simply review part five of the book, talk about my impressions and what the installment was like, to me it makes far more sense to talk about the book as a whole, now that I've finished the whole thing. After all, this was a different kind of experiment -- an entirely digital publication doled out in monthly installments for a small fee. Was the experiment worth it? Did the story hold water in the end? And perhaps most importantly -- was the story any good?

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Filed under: Analysis / Opinion, Blizzard, Lore

Patch 5.4 PTR: Dungeon Journal for Siege of Orgrimmar

I don't think this even needs to be said, but huge huge spoilers ahoy.

With patch 5.4 going on the PTR with the quickness, we're starting to see just who, exactly, we're going to be fighting in the Siege of Orgrimmar raid, and it's definitely not as straightforward as we might have thought. With the folks at Wowhead having the zone page and Dungeon Journal information up, we can take a look at what's to come. Be warned, there are spoilers for the upcoming raid in plenty past this link. If you don't want to know what the bosses will be in this raid, then do not read past this point.

Okay, now that they're gone, let's gorge on what we can discover.

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Filed under: Blizzard, News items, Raiding, Lore, Mists of Pandaria

Breakfast Topic: Are you prepared for Virtual Realms?

We mentioned them last night while covering the surprises of patch 5.4, so now I roll around to you this morning. Did you see virtual realms coming? Do you like or hate them? Are they a cool way to avoid forcing players to worry about name changes and server moves or are they just a half step that needs to go further?

Personally I'm really interested because with this, the day comes ever closer that I could pug any raid with any friend I have of the same faction. It's a change I never expected to see, and one I'm very interested in watching. If this eventually leads to, say, one North American virtual realm for all players, I might be okay with that.

But enough about me. This is about you. What do you think? Let us know, we're keen to hear it. Patch 5.4 definitely isn't afraid to shake up the status quo so far.

Filed under: Analysis / Opinion, Blizzard, Breakfast Topics, Mists of Pandaria

Patch 5.4 PTR: Proving Grounds

Patch 5.4 already? When they said patches would be coming more frequently they were not kidding - we've only been in patch 5.3 for a month or so and patch 5.4 is already on the PTR. And it is packed with new features, some of which we've been waiting for all expansion, like the long discussed proving grounds.
Rygarius - Patch 5.4 Coming Soon!
New Feature: Proving Grounds
  • Proving Grounds is a new feature for individual players to test and improve their combat skills.
  • At the Proving Grounds, players may undertake trials, designed for Damage, Tank, or Healer roles.
  • It provides a great opportunity to learn how to Tank or Heal, without the need of a group.
  • Each trial is available in four separate difficulties: Bronze, Silver, Gold, and Endless. Harder difficulties include more difficult and varied enemies.
  • Endless mode allows you to test your mettle against increasingly difficult enemies. Compare your best scores to friends and guildmates!
  • [PTR]: Access to the Proving Grounds and more information is coming soon.


While we still don't know quite a lot (like what form these will take, whether they'll be in their own location like Brawler's Guild or queued for like scenarios) we do know they're currently planned for 5.4, they'll allow for DPS, tanks or healers to face solo challenges to improve in their chosen role and they'll have multiple difficulty levels. This has been a feature long anticipated and requested, so I for one can't wait to see how it is implemented.

Filed under: Analysis / Opinion, Blizzard, News items, Mists of Pandaria

Patch 5.4 PTR: Virtual Realms announced

What, you may ask, are virtual realms? Well, they're a very interesting new feature (and if you choose, you can pretend they're the new feature Ghostcrawler mentioned for 5.4) that will have quite an impact on how we play the game. To quote the patch notes:

Rygarius - Patch 5.4 Coming Soon!
Virtual Realms are sets of realms that are fused together, and will behave exactly as if they were one cohesive realm. Players on the same Virtual Realm will be able to join guilds, access a single Auction House, join arena teams and raids, as well run dungeons or group up to complete quests.

This is basically the first step in the creation of a unified, single realm across whole regions of World of Warcraft. Similar in concept to a PvP Battlegroup, this basically allows you to treat players from other realms in the shared virtual realm as if they were on your selfsame realm, including all the benefits of guilding, grouping and raiding.; This is an enormous game changer, and I admit, I don't think I ever expected to see it happen. For guilds on low pop servers, this drastically increases the potential player base that you can recruit, for just one potential benefit.

Do remember, however, that this is the PTR. As Ghostcrawler says:

Stay tuned for more news -- this is definitely an exciting change.

Filed under: Guilds, Blizzard, News items, Raiding, Mists of Pandaria

Dawn of the Aspects Part V excerpt now available

Dawn of the Aspects Part V excerpt now available
It's been a long journey, but it seems that the latest Warcraft fiction offering is now wrapping up and coming to an end. An excerpt from the fifth and final chapter of Dawn of the Aspects is now available for reading on the official website. Dawn of the Aspects, by Richard Knaak, details the origins of the Aspects and the five dragonflights. The five-part miniseries has been released in installments over the last several months, and the fifth chapter ought to wrap up the tale and establish exactly what Kalecgos has learned from the mysterious artifact he's found.

As for the blue dragon's mysterious dive into the past, it seems that the events of long ago are finally reaching their climax -- Alexstrasza, Ysera, Nozdormu, Neltharion and Malygos are preparing for the final battle with Galakrond, a battle that will change the course of their race forever. Will Kalecgos discover the true purpose of the artifact? Will he break free of its mysterious hold, or will he remain stuck in Malygos' memories for eternity? And will Malygos and the not-quite-Aspects prevail, or will history itself unravel? Good question! While the excerpt doesn't provide any answers, it does offer a good glimpse at the final chapter. You can read the excerpt in full on the official website.

Dawn of the Aspects part five will be available for purchase in several different ebook formats for a wonderfully low $1.99 on June 17. Head to Simon & Schuster to purchase the installment in ebook format -- and if you're looking for a different format for your e-reader, the website has links to several different retailers on their listing page. Hopefully the release of the final chapter will encourage Blizzard to release a print edition of the novel in full, too -- I have an empty spot waiting on my bookshelf!

Filed under: Blizzard, Lore

Disconnects and latency issues and Patch 5.3

No one likes high latency, least of all someone playing an MMO that can demand reaction time the way World of Warcraft can, especially in raids. But even out in the world, latency can be a killer. So when people started reporting issues with connections to World of Warcraft soon after patch 5.3 launched, it got a lot of players noticing. In a six page forum thread there's been a lot of lively discussion of what's going on - whether it's on Blizzard's end, or somewhere between the computers of the affected players and the Blizzard servers. If you remember the Lagpocalypse post, you know how complicated these issues can get.

MVP forum poster Lissanna posted an interesting walkthrough of her own attempts to find the culprit today, and explained why despite some forum poster dissatisfaction that it is indeed helpful to run a traceroute and pathping and post the results to the tech support forums, since it gives Blizzard an idea of who to talk to about these issues. If they don't know who's being affected, where those people are, and more importantly where the issue is physically located there's not much they can do to help.

So if you're having the same problem, giving Blizzard as much information as possible is definitely helpful in terms of getting this sorted out. I've seen people in my raids disconnect on every single boss so far while I haven't had the issue at all myself, suggesting the problem isn't on Blizzard's end but is out there somewhere in the path the data takes between Blizzard and the players. Hopefully it can be solved soon.

Filed under: Analysis / Opinion, Bugs, Blizzard, News items, Mists of Pandaria

Character Services sale ends today

Character Services sale ends today
It's not easy being a troll monk. So, if you want to change your race, your faction, your appearance or your name, now's the time. There has been a sale on what Blizzard calls Character Services all week, which is basically all the above -- every paid service that your character can undergo.

But this sale ends tonight, June 10th, at 11.59pm, so if you are twiddling your thumbs and wondering whether you should make that leap or not, then stop dilly-dallying and get on with it. You've got a matter of hours in the EU, and the sale ends at 11.59 Pacific time in the US.

Do also have a look at what's included in other options when deciding to make changes to your characters. For example, an appearance change includes a name change, so if you want to call your character something new then maybe a new look would suit their new name better. Enjoy your new home, look, identity, or enemy.

Filed under: Blizzard

Has Blizzard left an opening for the next generation of WoW killers?

wow killers!
As Blizzard has faltered with its recent loss of WoW subscribers and the reset of its yet to be announced next MMO, other developers, hungry to make inroads in the MMO market, have looked on this as an opportunity. So, after countless games have tried to claim the title, are we really about to see a WoW killer come to market? Stephan Frost, Game Design Producer at NCsoft's Carbine Studios, thinks that it gives his game Wildstar a better chance to succeed. "We're coming out at a time when WoW is losing subscribers and we can fill the void for people who want an MMO that's deep, hardcore but also accessible to people." In the meanwhile, Take-Two Interactive has taken the opposing angle, saying that no one -- not even Blizzard -- can succeed because the North American market is a poor one for MMOs.

Analysts agree that Blizzard's delay can only be an opportunity for others, though with WoW's current patch frenzy, it's clear that Blizzard isn't planning on relinquishing its title as top MMO any time soon. So is scifi MMO Wildstar going to be the next big thing? Or will Take-Two's Asian-market MMOs be a smashing success? Only time will tell.

Filed under: Blizzard

The music of Mists with Russell Brower

The music of Mists with Russell Brower
Blizzard's Community Management team sat down with Russell Brower for an interview on the creation of not only the soundtrack to Mists of Pandaria but other game sound elements as well. Russell talks about the constant immersive properties of music, quoting a friend in saying that "the ear doesn't blink", and linking that to something that I think Blizzard does a great job of, providing music that contributes to an area's feel, atmosphere, and quality. I don't ever play without the game sounds and music switched on, nor do I play with other music playing in the background -- doing all these things affects my enjoyment of the game, and Russell says that his team strive to keep people's game sounds turned on. One thing he added that made me laugh was that the team had to tone down the sound made by the launcher when the game download is finished:
...after two hours of installing, suddenly the game will go "BOOM!!" when it finishes. People started to install games with the sound off
Brower goes on to recall that so many people hated the constant roaring on the Sindragosa fight in Wrath, which I'm sure will resonate with a lot of our readers. What other game sounds would you like to hear toned down? Personally, the noise that mage tables made rates pretty high on my dislike list.

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Filed under: Blizzard

New Battle.net desktop client datamined

New Battlenet client datamined
MMO-Champion have been very busy datamining, as is their way, and have happened upon some files that indicate that a new launcher may well be appearing before too long. What they have found indicates that there is a battle.net launcher coming that will shift away from separate game-by-game launchers, towards an integrated launcher for all Blizzard games. Looking at the background files which have been datamined, it looks like WoW, Diablo, and Starcraft will be included, but also the older Warcraft RTS games.

Each major game group appears to have its own section, which itself includes breaking news, general information, and links to things like patch notes, guides, account management, help and support and more. There is also a news section which encompasses the news across all the games you have installed.

It is important to note that this currently appears to be datamined information and should be treated appropriately. It is always best not to pass judgement on such things until an official position on the veracity of early reports is released. But, that being said, whatever this turns out to be looks great.

Filed under: Blizzard

50% off character services in the EU this week

50% off character services this week
Several people have tweeted WoW Insider this morning to alert us to the fact that there is a fairly hefty discount on character services this week, and Blizzard has since confirmed it with a blog. A short look through the EU battle.net shop shows that server transfers, faction transfers, race changes, appearance changes and name changes are all 50% off. WoW Insider will keep this post updated with the sale's emergence in the US, which is fairly likely to occur later today.

Update: And that just happened, all character services are now 50% off in the US.

So if you're looking to try out a new home, a new race, a new look, a new name, or a new enemy, now's the time to get involved. It's really easy to do, just head over to battle.net, log in, and you'll be presented with your accounts, head through to the right one, select the service you require and you will see if your character is eligible. From personal, and very recent (darn it) experience, if you're looking to realm transfer you'll also need to empty your mailbox and make sure you're not in charge of any arena teams. Either that, or log in and out an awful lot!

What's more, it messes with your addons quite a bit, as the profile your character's using will reflect its new home. The same will happen with name changes, so ensure that you have addons with profiles wherever possible to avoid yourself a lot of reconfiguration. Enjoy your new perspective!

Filed under: Blizzard

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